Mike Hourigan, CSP
Author, Speaker, Consultant

"How to Negotiate with Anyone: Negotiation Skills for Nurse Managers"

In today’s healthcare environment, clinical excellence alone isn’t enough—nurse leaders must also be skilled communicators, negotiators, and conflict managers. This Opening Keynote session explores how the ability to navigate difficult conversations, resolve tension, and advocate effectively is just as critical as any clinical competency. Participants will learn practical strategies to manage conflict with confidence, negotiate for resources and support, and foster stronger, more collaborative teams. By strengthening these often-overlooked skills, nurse leaders can improve patient outcomes, enhance team performance, and create a more resilient and respectful workplace culture.

Don’t miss Mike’s fun and factual program designed to improve your negotiation and conflict resolution results.

Attendees will learn how to:

• Be less intimidated when approaching a negotiation
• Use professional negotiation tactics in everyday situations
• Understand the four components of the negotiation process
• Prepare for any negotiation and present from a position of strength

Mike returns in the afternoon to take the conversation beyond the keynote with an interactive session with table breakouts, lively discussion, and case scenarios designed to put your new negotiation skills into action. Come ready to collaborate, problem-solve, and sharpen your approach alongside your peers!