MEMBERSHIP AUTO-RENEWAL FAQs

At SWPONL, all membership levels are configured for automatic membership renewal. Please review the important information below about auto-renewal and opting out of this feature.

Automatic Enrollment

If you use a credit card to make payment for membership or renewal, you will be automatically enrolled in our auto-renewal program.  Members who pay by check will not be affected by this auto-renewal process. To opt out of auto-renewal for the upcoming year, please follow the opt-out instructions below. 

Automatic Email Reminders

All SWPONL members will receive automated renewal reminder emails, both 30 days and 15 days before the renewal date. If your recurring payment is processed, the card on file will be charged on your renewal date, and you will receive a confirmation email containing a copy of your receipt.

In case your recurring payment is declined or if the credit card information on file is expired, you will receive additional notifications. To update the card on file, follow the “Updating Credit Card Information” instructions provided below.

Updating Your Credit Card Information:
If your credit card is due to expire, or if you need to update the card information, there are two options to update:

  1. Members can update through their member profile using the instructions below:
      • Log in to your account on the SWPONL website.
      • Under “Membership Details,” you’ll find the “Update Credit Card” link.
      • Complete the necessary credit card details and save.
  2. Contact the SWPONL office at (412) 344-1414 to update your information.

Opt-Out of Recurring Payments

If you do not wish to have your SWPONL membership set up to automatically renew, please complete this form, and the SWPONL office will remove your saved credit card. You will receive confirmation from the SWPONL office once you’ve been removed, and no automatic payment will be charged to your card at the next renewal. Please note: You will need to opt-out after renewal each year if making payment by credit card, as the auto-renew feature will be enabled. 

    Interested in learning more or have a question?  Contact us!

    Contact Us

    SWPONL
    461 Cochran Road, #246
    Pittsburgh, PA 15228

    412.344.1414
    office@swponl.org

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